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FAQ

Yes you can!  On the checkout page, there is an option to pay for your order via telephone.  Alternately, you may also phone our customer service line to place an order: 1-888-726-8262

Please Contact Us and we will get back to you with more information.

We would advise that you contact your bank and / or credit card provider for accurate exchange rates as these conversions vary by banks.

Unfortunately, we do not ship internationally with exception to the contiguous U.S. including Alaska.

Yes we do, however, only to the contiguous U.S.

By definition, contiguous U.S. EXCLUDES the following states / territories:

HawaiiAlaska**Puerto RicoGuamVirgin Islands

**NOTE: Santana Canada WILL ship to Alaska.

Our return policy may be found here:ReturnPolicyIf you are not satisfied with your purchase, we now offer Flat Rate Return shipping in Canada and to the contiguous U.S. (including Alaska) on unworn product(s) in its original packaging within 30 days of purchase. The flat rate return Fee is $15 CAD plus applicable Taxes for Canada and $20 CAD plus applicable Taxes for the U.S. Please contact Aquatherm Canada customer service at 1-888-726-8262 to request a Return Authorization Number (RAN). All product(s) returned must be accompanied by a Return Authorization Number and your original packing slip. Please include the packing slip with your return product and place the completed WWW RAN# label on the outside of your return package.

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